1. Introduction
   
   Odyssey deeply respects your privacy and information, and we thank you for coming to https://www.odysseypbc.com/ (the “Site”).  This privacy policy (“Privacy Policy”) describes how Odyssey PBC (“Odyssey,” “us,” “we,” “our,” or variants) collects and uses information about you through the Site, the mobile app (“App”), email, text, and other communications between you and Odyssey.
   
   The Privacy Policy refers to information we collect:
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   - from or on our Site and App
   - from or on behalf of our third party providers and their staff
   - through email, text, and other electronic communications between you and our Site or App
   - when you interact with our advertising, marketing, and applications on third-party websites and services, if those applications or advertising and marketing include links to this policy.​
   
   The Privacy Policy does not apply to information we may collect:
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   - offline or through any other means, including on any other website operated by Odyssey or any third-party
   - through any third party website or application, including through any application or content (including advertising or marketing) that may link to, or be accessible on or from, the Site or App.​
   
   Odyssey provides managed services to independent natural medicine facilitators (“Providers”) under Colorado and Oregon law. Odyssey is not a provider group itself, has no ownership interest in any healing center or service center, does not have control over the policies or practices of the Providers and is not responsible for the quality of care provided by the Providers.
   
   Please read this Privacy Policy carefully to understand Odyssey’s policies and practices regarding your information and how we use it. If you don’t agree with our policies, you are not permitted to use our Site or App. Therefore, by accessing or using our Site or App, you agree that you have read this Privacy Policy and you understand, and consent to be bound by, the terms and conditions herein. This Privacy Policy may change from time to time. Your continued use of our Site or App after we make changes shall constitute your acceptance of those changes, so please check this Privacy Policy periodically for updates.
   
   Terms of Use.

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2. Information we collect about you
   
   We receive and collect information that you directly submit to us or that we gather when you use our Site or App, including personal information such as your name, mailing address, telephone number, email address, health data, and payment information, as well as non-personal information such as IP addresses, information that is passively or automatically collected through cookies, your browser or device, or other services, and information from third parties. We also collect information on your physical location that may be provided by you or collected through the use of our Site, App, or other communication channels. In this Privacy Policy, we refer to all of this as “Personal Information.”

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3. How we use your information
   
   We use information that you may provide to us, that we may actively collect, and that may be passively collected to:
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   - provide, maintain, improve, and enhance the Site, App, and our services
   - provide you with information you request from us
   - enforce our rights arising from contracts or otherwise
   - notify you about changes to this Site or App, or to our services
   - provide you with notices about your account
   - provide the Site, App, and their contents to you
   - provide you with content, products, or services that you request from us
   - communicate with you, contact you with updates, offers, promotions, and other
   personalized and non-personalized messages, provide you with updates relating to the
   Site, App, or our services, provide information that you request, respond to your
   comments or questions, and provide customer support
   - create and service your account
   - manage your transactions and coordinate your services
   - administer promotions and user surveys
   - conduct research and analysis
   - fulfill any other purpose for which you provide it
   - carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for collection of payments
   - notify you about changes to our Site or App, or any services we provide
   - perform any function needed with your consent​
   
   We may also use cookies to provide relevant advertising or other communications or services.
   
   Personal information will be stored until it has been used to fulfill its stated purpose.

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4. Disclosure of your information
   
   We do not sell, share, or otherwise disclose your Personal Information for reasons other than those described in this Privacy Policy.
   
   We may disclose your Personal Information to a few third parties, including:
   
   - our parent, subsidiaries and affiliate companies
   - our third-party service Providers, contractors, subcontractors, and business associates we use to support our business
   - to any company we might merge with or acquire, or that acquires us, or in the event of structural change of our company of any form (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Odyssey’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding).
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   We may also disclose your Personal Information:
   - with your consent
   - to fulfill the purpose for which you provide it
   - to comply with our legal obligations
   - to enforce our rights
   - to comply with any court order, law, or legal process, and to respond to any government or regulatory request
   - to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes
   - if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of you, your healthcare providers, Odyssey, our customers, or other relevant parties (this includes exchanging information with other companies and organizations for the purposes of, for example, fraud protection and credit risk reduction)
   - for any other purpose disclosed by us when you provide the information.
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   Notwithstanding the foregoing, we may also disclose, without restriction, aggregated information about our users and information that does not identify any individual user.

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5. Accessing and changing your personal information
   
   You can access, review and update or change your Personal Information at any time either through our site, if available, or by notifying us through the channels outlined in this Privacy Policy. We may not be able to accommodate your request, however, if we believe it would violate any law or legal requirement or cause the information to be inaccurate or fraudulent.

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6. How we keep your data secure
   
   Odyssey strives to use industry-standard data collection, storage, and processing practices and security measures to protect against any unauthorized access to, accidental loss of, or disclosure of your information. These safeguards may vary based on the sensitivity of the information that we collect and store. Unfortunately, no security method or combination of methods is foolproof.
   
   We will always strive to do our best and to work with third-party service providers that strive to do the same, but we cannot warrant or guarantee the absolute security of any Personal Information that may be transmitted to or from our Site or App. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Therefore, any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or App, or your computer or mobile device.

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7. Use of De-Identified Data for Research Purposes
   
   At Odyssey, we are committed to advancing the quality of care through ongoing research. As part of our efforts, we may use de-identified participation data to conduct research studies aimed at improving treatment outcomes and developing new natural medicine approaches. De-identified data means that all personal identifiers, such as your name, contact information, and any other details that could be used to identify you, are removed before the data is used for research purposes. This practice ensures that your privacy is protected while allowing us to contribute to the broader understanding of mental health conditions and treatment effectiveness.

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8. Use of AI for Charting and Data Management
   
   To enhance the efficiency and accuracy of our services, Odyssey may use artificial intelligence (AI) technologies for charting and data management. AI may assist our clinicians by organizing, summarizing, and analyzing patient information to support informed decision-making. While AI is used to optimize the charting process, all decisions about your care are made by our experienced clinicians, who review and confirm any AI-generated content. We prioritize your privacy and security in all our operations, ensuring that the use of AI tools complies with all applicable state and federal laws. Any data used in conjunction with AI technologies is handled with the highest level of confidentiality and care.

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9. Links to other sites
   
   Our Site and App may contain links to third-party websites, services, or other resources not operated by us. Any information you provide to these parties is not subject to the terms of this Privacy Policy. Please consult the privacy policies on these sites before you provide them with any of your Personal Information.

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10. Children under the age of 18
    
    This Site and App are not for persons under the age of 18 (collectively, “Minors”). Minors are not authorized to use this Site or App, or to provide any information through the Site or App. We do not solicit or knowingly collect information from Minors, and if we become aware of any such information being collected, we will take immediate action to delete it. Should you become aware that we have collected Personal Information from a Minor, please contact us at info@odysseypbc.com.

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11. Notice to residents of California
    
    California residents are entitled to request and obtain from us once per calendar year
    information about the categories of personal information we have shared with third parties for their own direct marketing purposes. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us using the information provided in the Contact Us section below.

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12. Notice to residents of Nevada
    
    If you are a Nevada resident, you have the right to opt out of the sale of certain personal information, including your name and mailing address, to third parties. We do not sell your personal information. If that were to change in the future, we will provide Nevada residents with a method to opt-out of those transactions.

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13. International users
    
    We maintain information in the United States and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using the Site or App, you understand and agree that your Personal Information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such Personal Information to the United States for processing by us in accordance with this Privacy Policy.

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14. Opt-out and unsubscribe
    
    If you’d like to opt-out of receiving any or all communications from us, you may do so by emailing info@odysseypbc.com. If we still need to communicate with you regarding an active order or other important information, we will indicate such in our reply.‍

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15. Changes to this privacy policy
    
    We reserve the right to amend this privacy policy at any time. Your continued use of the Site or App will constitute your acceptance of any changes or revisions to the Privacy Policy. You may want to review this Privacy Policy periodically in case of changes.

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16. Contacting us
    
    If you’d like to receive additional information about our privacy practices, have questions, or would like to make a request, you may contact us at the below addresses:
    
    Odyssey PBC
    138 Fillmore St.
    San Francisco, CA 94117
    
    info@odysseypbc.com
    (971) 319-9213

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17. Miscellaneous:
    
    At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.

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